Job Title: Sales Supervisor (Retail)
Location: Lekki, Lagos
Salary Range: ₦150,000
Job Type: Full-Time
Job Summary:
We are seeking a proactive and results-driven Sales Supervisor with a strong retail background to oversee daily store operations, drive sales performance, manage a team of sales associates, and ensure excellent customer experiences. The ideal candidate will combine leadership skills with a hands-on approach to meet and exceed store targets.
Key Responsibilities:
· Supervise daily retail store activities and ensure smooth operations.
· Lead, train, motivate, and manage the performance of the sales team.
· Monitor sales performance and drive strategies to achieve or exceed set targets.
· Ensure high levels of customer satisfaction through excellent service delivery.
· Track and manage inventory levels, stock replenishment, and product displays.
· Handle customer inquiries, complaints, and escalate complex issues as needed.
· Prepare and submit sales reports, stock records, and staff performance updates to management.
· Enforce compliance with company policies, health & safety standards, and operational procedures.
· Conduct regular floor walks to monitor team effectiveness and customer engagement.
· Coordinate with marketing teams for promotions, product launches, and in-store campaigns.
· Assist in recruiting and onboarding new sales staff when necessary.
Requirements:
· OND/HND/B.Sc in Business Administration, Marketing, or a related field.
· Minimum of 2–4 years of experience in retail sales, with at least 1 year in a supervisory role.
· Proven ability to lead and motivate a sales team to meet targets.
· Strong customer service orientation with excellent communication skills.
· Good knowledge of retail operations, inventory management, and merchandising.
· Ability to work under pressure, multitask, and manage time effectively.
Qualified candidates should send their CVs to [email protected] using the job title as the subject of the email.
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