Client Service Representative at Abuja

We are recruiting to fill the position below:

Job Title: Client Service Representative

Locations: Abuja (FCT), Kano, Mainland / Island - Lagos and Port Harcourt - Rivers

Employment Type: Contract

Ensuring a positive and professional client service experience.

Customer onboarding and account opening.

KYC validation and regulatory compliance checks.

Account upgrades and maintenance requests.

Card issuance support and card lifecycle management.

Resolution of customer inquiries, complaints, and service requests.

Customer education and adoption of MoMo products and digital channels.

Operational reporting, documentation, and audit support.

Escalation and resolution of customer and operational issues

Requirements

Minimum of OND in any related field.

Minimum of 2 year’s experience as a client services representative

Must have experience in the banking sector as a customer service or a client service representative

Exceptional ability in providing professional, efficient, and friendly client services.

Ability to coordinate with other departments on client-related matters.

Advanced ability to provide technical assistance, resolve issues, and recommend improvements.

Willingness and the ability to travel to client locations, when required.

Ability to keep updated on new developments in the field of client services.

Excellent interpersonal and recordkeeping skills.

Remuneration

N193, 000 / month.

Application Closing Date

25th October, 2026.

Interested and qualified candidates should: